Crowne Plaza Albany - The Desmond Hotel, Albany ➤ Reviews, Rooms & Prices 2024

Book on our site

Up to 10% less

than Booking.com

Key details

About the Hotel

660 Albany Shaker Road, Albany, New York, United States, 12211

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Suite Non-Smoking

Max:

2 persons

31 m²

Bed options:

1 King-size bed

Heating

Air conditioning

room details

Check Prices

Standard Room

Max:

2 persons

31 m²

Bed options:

1 King-size bed

Heating

Air conditioning

room details

Check Prices

Queen Room Disability Access

Max:

4 persons

31 m²

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Albany 9.3 km

Airports

Albany International (ALB) 5.1 km

Train

Albany-Rensselaer Amtrak 10.8 km

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Free parking

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Services

Free airport shuttle
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

660 Albany Shaker Road, Albany, New York, United States, 12211

Map view

660 Albany Shaker Road, Albany, New York, United States, 12211

City landmarks

Park

The Crossings of Colonie

1.8 km

Church

Saint Francis Chapel

1.3 km

Wolf Road Shoppers Park Shopping Center

990 m

Wolf Kemp Family Cemetery

1.1 km

Heritage Park

1.3 km

Pagoda

BAPS Shri Swaminaryan Mandir

1.5 km

Watervliet Shaker National Historic Site

1.6 km

Watervliet Shaker Historic District

1.9 km

566 Albany Shaker Rd

Scoups Homemade Ice Cream

2.7 km

Museum

Shaker Historical Site

1.8 km

Verdoy Schoolhouse

1.8 km

Russian Orthodox Church

1.9 km

Church

Christ Our Light Catholic Church

2.1 km

Regal Cinemas Colonie Center 13

2.4 km

Observation Deck

2.1 km

Church

Life.Church Albany

2.2 km

Colonie Center Mall

2.5 km

Life.Church

2.2 km

Church

Nativity of the Mother of God Russian Orthodox Church

2.3 km

Church of the Nativity of the Most Holy Mother of God

2.3 km

Church

Good Shepard Lutheran Church

2.5 km

Albany County Hockey Facility

2.5 km

Shambrook Pkwy

Cook Park

3.8 km

Heritage Ln

Ann Lee Pond Nature and Historic Preserve

3.2 km

Church

Our Saviour's Lutheran Church

2.8 km

Mall

Northway Shopping Center

3.1 km

Northway Mall

3.0 km

Hilton Music Ctr

3.0 km

10 Airline Dr Suite 101

PEF Membership Benefits Program

4.1 km

Nearby

Times Union Center

500 m

Restaurants

Professor Java's

690 m

217 Wolf Rd

Starbucks

480 m

243 Wolf Rd

Wired Coffee & Bagel

630 m

652 Albany Shaker Rd

Ted's Fish Fry

910 m

203 Wolf Rd # 1

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

Convenient location

Professional staff

Chilly rooms

Need for room upgrade

7.2/10

Very good

Rooms

7.3

Location

7.3

Service

8.0

Dining

6.7

William

United States, November 2023

6.6/10

My stay at the hotel was a mix of positives and negatives. The rooms, although lacking a view due to their corner location, were comfortable and clean, despite showing signs of wear like outdated carpets and bathrooms. However, the strong patchouli odor upon arrival was off-putting. The service was generally friendly and accommodating to our group visiting for a wedding, though there were some issues with seating arrangements. The location, while ideal for business, had its drawbacks, including a cold atmosphere and interactions with unhelpful staff. Overall, a stay with both highlights and challenges.

Rooms

7.0

The corner room I stayed in had zero view, but it was very comfortable and clean despite the tired carpets and bathrooms. The strong patchouli odor was a bit offensive.

Service

8.0

The staff were super-friendly and accommodating to our large group, which was great for the wedding visit. However, the seating issue at the beginning was a letdown, causing a delay in our experience.

Location

5.0

While the location was suitable for business purposes, the encounters with rude and argumentative staff tainted the experience. The proximity to the maid's quarters and the cold environment were notable drawbacks.

Dining

7.0

The dining experience was a mix of highs and lows. The fantastic hot coffee was a standout, but the dry sandwich and limited options left room for improvement.

Facilities

6.0

It would have been nice to have more details about the available amenities.

Jim

United States, August 2023

8.2/10

I had a pleasant stay at this hotel. The rooms were fine, overlooking the area, clean, and well-appointed, although lacking small fridges, coffee makers, or safes. The service was always friendly and very attentive to any needs that arose. The location was perfect, next to the airport, close to malls and restaurants, making it great for easy access when traveling. The dining options were good, although a bit pricey. Overall, a comfortable stay with friendly staff and convenient location.

Rooms

8.0

The rooms were nice and clean, well appointed, and overlooking the area.

Service

9.0

The service was friendly and accommodating, always attentive to any needs.

Location

9.0

The location is perfect, next to the airport and close to malls and restaurants, offering easy access for travelers.

Dining

7.0

The dining was good, offering a variety of options, but slightly pricey.

Facilities

8.0

The facilities were convenient and well-maintained, suitable for various activities.

Charles

United States, August 2023

6.8/10

The hotel is conveniently located near various restaurants and the city center, although the rooms can get a bit chilly so make sure to bring a sweater. The rooms could use an upgrade, especially in the bathroom and bedding furnishings.

Rooms

7.0

The rooms were a bit chilly, so I had to wear a sweater, but overall comfortable.

Service

7.0

The staff was detached and professional, but I was surprised by an additional half-day charge. However, their professionalism and hospitality were commendable.

Location

8.0

The location is handy for the airport, although it's a bit far from the center of Albany. Still, there are plenty of nearby restaurants which is convenient.

Dining

6.0

The dining experience was average, nothing special, and a bit pricey for what was offered.

Facilities

6.0

The facilities are in need of an upgrade, especially the bathroom. The hotel offers some services but at an extra cost.

Convenient location

Chilly rooms